HSBC opens Chip and PIN credit card centres

HSBC yesterday formally opened a new distribution centre for Chip and PIN credit cards. The centre is located behind the main HSBC branch on Grand Hamad Street. The bank is issuing the new Chip and PIN Credits Cards to all existing customers. New customers are already being issued with Chip and PIN cards.

The distribution centre is conveniently located at the back of the main branch and will only be serving existing customers who need to collect their cards. Customers collecting new cards will be able to collect them at their branch of account. Dedicated parking is available in the adjacent parking lot where customers can park without charge.

Chip credit cards (Chip and PIN) offer added security to the cardholders, HSBC said.

"The biggest benefit of the Chip and PIN card is the elimination of fraud. To combat fraud, the Chip and PIN credit card uses a sophisticated encryption lock and key to authenticate the card and its transactions, making it more certain that the card is genuine. It also provides much greater resistance to skimming, in which criminals duplicate information from the magnetic strip of a credit card and use the card for their own benefit," said HSBC Head of Personal Financial Services in Qatar, Lucy Havard-Williams.

The distribution centre offers dedicated staff, convenient hours and easy accessibility. The centre will be operational for customers from tomorrow and will be open from Saturday to Wednesday 11am to 6pm.The bank's Premier customers will benefit from a special collection area in the main HSBC branch on Grand Hamad Street open Sunday to Thursday 7.30am to 1pm and 2pm to 7pm.

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HSBC opens Chip and PIN credit card centres