The high cost of moving raw materials, component parts and finished goods may well prompt some US companies to return their overseas manufacturing operations to the US, but will not cause a dramatic shift in globalization, according to a new research paper. US-based manufacturers have welcomed the low dollar because it has boosted competitiveness of their exports. In 2007, ... [full story]
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European outsourcing professionals will discuss the impact of an economic downturn on outsourcing in the United Kingdom at a meeting of the International Association of Outsourcing Professionals' (IAOP™) London chapter this month. Speaking on the economy will be Ken Wheeler, senior vice president business development, EMEA of Sitel, and PricewaterhouseCoopers' directors Alek Adamski and Thomas C. Brooks. Pierre-Andre ... [full story]
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EquaTerra’s European and Asia-Pacific HR Practice announce a series of significant new hires For immediate release: The global HR Outsourcing sector continues to grow apace according to leading HR business advisory firm EquaTerra, which has seen a resulting and significant increase in the demand for it’s services in Europe and the Asia - Pacific. In response, EquaTerra is ... [full story]
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Businesses of all sizes are now choosing to outsource their IT operations, with different firms requiring different approaches from service providers. According to Jason Boyle, professional services manager in the PFH Technology Group, smaller firms are "reliant on IT infrastructure" and may lose valuable man hours trying to manage it, while corporate clients often have IT departments that ... [full story]
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The outsourcing of customer service to offshore providers has gotten a lot of bad press in the U.S., with reports citing language problems and the exporting of jobs. But, despite the potential for such reports to alienate consumers, this offshoring continues to grow, driven mainly by the lower labor costs overseas. Are companies that send customer service abroad making ... [full story]
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Outsource staffing is an effort made by outsourcing companies to provide you and your company with just the perfect employee capable of doing your work to help you run your business smoothly and perfectly. To run any organization successfully and efficiently it is very important to choose the right people who can do the required work. Well it is correctly ... [full story]
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Outsourcing is gaining wide acclaim all over. This is due to the fact that it lowers your workload and allows you to pay attention to other important sectors of your business. Giving appropriate attention to other working areas will prove to be highly beneficial for your business. The tax filing firms are loaded with work in the session of tax ... [full story]
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Not so long ago, the term "outsourcing" struck fear into the hearts of facility professionals. Today it is a way of doing business and part of corporate life. Outsourcing has come a long way. Errors and successes paved the way for this concept to mature as a form of asset and facilities management (FM). Cisco Systems defines the purpose ... [full story]
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End users must specify their data security and data protection requirements right at the start of outsourcing deals, IT trade association Intellect has warned. In a stark warning to businesses that are outsourcing IT work, Intellect said companies must take steps with their outsourcers to ensure data is secure, or they could end up having a breach that leads ... [full story]
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India's top outsourcers have increased their share of the global IT services market, as customers break down large multi-billion orders into smaller orders that Indian outsourcers can handle, and also as customer confidence in Indian providers grow, according to research firm Gartner. Gartner said on Thursday that the top six Indian offshore service providers, including Satyam, Wipro, Infosys, Tata ... [full story]
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As the mortgage industry slows and consolidates, outsources service providers are becoming critical to maintaining cost-effective operations — Cranbury, New Jersey Visionet Systems said Wednesday that its business process outsourcing operations have grown significant as a result of the industry shift, and that as a result it has moved to a newer and larger premise in Bangalore, India. Most ... [full story]
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Until recently various Philippines companies are scurrying to find clients in Europe following the downward trend of the U.S. dollars in the global market. Following the same track are some of the countries which have made huge investments and heavily rely on outsourcing as a means of livelihood for their people. India and Philippines plus other major outsourcing countries ... [full story]
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Outsourcing was once exclusively associated with large companies developing large-scale business processes abroad - such as overseas call centres. PeoplePerHour is effecting a gradual change in this perception by facilitating thousands of small businesses to outsource a wide variety of functions - predominantly to individual freelancers based in the UK. PeoplePerHour enables businesses to post specific projects they ... [full story]
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BancTec, a global provider of advanced, high volume document and payment processing services and solutions, announced today that it has signed a contract to provide BPO services for a large insurance provider. The 10-year agreement will result in BancTec's adding a new U.S. operating center that will specialize in complex revenue cycle management processing activities, including mail room automation, enterprise ... [full story]
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The US economy is vastly involved in most of the world economies, and any major slow down might lead to a global recession. Slowing down of US economy means that companies ,industries and organizations in US that outsource are evaluating the recessionary trends. This might automatically translate into more interest in offshore outsourcing. Outsourcing could be is a strong business ... [full story]
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A leading business services firm in Scotland has announced that it is relocating more than 300 of its jobs to India. Capita said that it had already circulated a formal notice among its staff, intimating that their jobs were at risk of redundancy. The company, however, expressed confidence that many of the workers would be redeployed, and that ... [full story]
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The outsourcing of computer contracts to other countries has cut the wages of workers in the UK, according to a new report. The wages of new information technology (IT) support staff have remained stuck at £18,000 over the past five years, while longer serving employees have only seen their pay increase by 0.8% a year, said the Association of ... [full story]
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NCR Corporation is among the elite companies worldwide named to the 2008 Global Outsourcing 100 by the International Association of Outsourcing Professionals (IAOP), says a press note issued here. NCR was specifically called out as among the top new entrant honorees, as well as one of the best 20 companies worldwide in the retail and consumer goods outsourcing space. ... [full story]
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The changing trends in the global outsourcing industry has positively changed organizations business models and structures allowing businesses to focus on achieving their core objectives, not only that but it also went beyond to change the life styles of people working in the industry., according to Ismail Al Naqi, Executive Director of Dubai Outsource Zone, the first dedicated free zone ... [full story]
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Infrastructure Management Services (IMS) market could be the next big wave in IT outsourcing. Up to almost 40 per cent of the global IMS market is outsourced, which is around $150 billion, and while traditionally a big chunk of IMS was kept in-house or outsourced to near-shore locations, this trend is changing with increasing number of processes being offshored to ... [full story]
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Up to 132 IT jobs at Lloyds TSB in Manchester are under threat after the bank announced plans to outsource some if its IT functions to India. The company announced that 250 jobs would be cut from a division that employs around 470 people. Although no final decision has been taken yet on which sites would be affected, unions ... [full story]
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A number of companies are increasingly outsourcing their supply chain management functions in order to cut costs, focus on core business and improve deliveries, says a report by Frost & Sullivan, one of the world’s leading business research and consulting firms. Frost & Sullivan has carried out the study across several verticals such as automotives, consumer durables, telecom, pharmaceuticals, ... [full story]
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As a major step towards upgrading Visa services, the High Commission of India and the Consulates General of India in Birmingham and Edinburgh would be outsourcing the collection of visa applications and their delivery from the end of May 2008/beginning of June 2008. Since 2002, there has been a rapid expansion in the number of British nationals going to ... [full story]
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MindTree Ltd. (NSE: MINDTREE), a global IT and R&D Services company, today announced that it has been named to the 2008 Global Outsourcing 100 list by the International Association of Outsourcing Professionals (IAOP). This year MindTree improves in the rankings to 54th, up from 68 in 2007, while also being named one of the “20 best companies by services offered” ... [full story]
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Philippine software companies are looking at Japan’s fast-growing information technology (IT) services industry as a strategic market for IT outsourcing despite an expected slowdown in the US economy. The Japanese IT market is considered the second largest market in IT services industry. Japan’s IT market is expected to turn in 2.3 trillion yen in revenues this year, which would ... [full story]
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Computer Sciences Corp. said Wednesday it has signed an information technology outsourcing contract that expands the scope of services the company provides to Zurich Financial Services Group. The new agreement has a six-year base period at an estimated value of $399 million with a two-year extension option. Under the contract, CSC will assume responsibility for the provision of ... [full story]
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The Hertz Corporation (NYSE: HTZ) has signed a five-year contract with ICG Commerce, a leading procurement services provider, for procurement outsourcing services to support Hertz's broader efficiency improvement and reengineering efforts. "Our objective is to be the lowest cost, highest quality, and most customer-focused company in the rental markets we serve. We are selecting service providers who will help ... [full story]
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SunTrust Banks Inc. has signed a 10-year agreement with Toronto-based Symcor Inc. to outsource "a significant portion" of the bank's back-office banking operations. As part of the deal, about 1,500 SunTrust employees from various locations will be Symcor employees, according to a company spokesman, 54 positions could be eliminated, which includes an unspecified number in Memphis. In addition, ... [full story]
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Results belied concerns that had been expressed by experts and analysts over the IT industry this year in the wake of a recession in the US, the world’s largest market for IT products and services International Business Machines Corp. announced on Wednesday that its 2008 profit would beat earlier expectations, and Infosys Technologies Ltd issued on Tuesday a better-than-anticipated ... [full story]
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After nearly a year of studying the possibility of outsourcing some back-office jobs to a Canadian company, SunTrust Banks Inc. said Thursday it signed a 10-year deal that will reduce head count by 1,554 positions, or roughly 5 percent of its 32,323-member work force. The deal with Symcor Inc., which is headquartered in the Toronto suburb of Mississauga, calls ... [full story]
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Contending that we're in the midst of what it terms “an unprecedented convergence of problems with airline safety and Federal Aviation Administration oversight,” the Business Travel Coalition is calling for Congress to mandate a moratorium on outsourced airline maintenance. Citing recent revelations from Congressional testimony, BTC Chairman Kevin Mitchell contends: “there are systemic problems at FAA that can only ... [full story]
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(Business Wire) Intetics Co. (www.intetics.com) has unveiled a new and innovative outsourcing service designed specifically for midsize companies. “ODT™ (Offshore Dedicated Team) service combined with Onsite Program Manager enables midsize and even smaller clients to realize the benefits of offshore outsourcing,” said Alex Golod, managing partner and vice president of Intetics. “This is an offshore outsourcing startup kit for ... [full story]
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